TY - BOOK AU - Stevenson,Tom AU - Barcus,Sam W. ED - ebrary, Inc. TI - The relationship advantage: become a trusted advisor and create clients for life AV - HF5415.5 .S738 2003eb U1 - 658.8/12 21 PY - 2003/// CY - Chicago PB - Dearborn KW - Customer relations KW - Electronic books KW - local N1 - Includes index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10044112 ER -