TY  - BOOK
AU  - Walker,John
ED  - ebrary, Inc.
TI  - Service, satisfaction and climate: perspectives on management in English language teaching 
T2  - Innovation and leadership in English language teaching,
AV  - PE1128.A2 W35 2010eb
PY  - 2010///
CY  - Bingley, U.K.
PB  - Emerald Group Publishing Limited
KW  - English language
KW  - Study and teaching
KW  - Foreign speakers
KW  - Language and languages
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references (p. 239-256); pt. 1. Conceptual and theoretical background -- pt. 2. Student perceptions -- pt. 3. Provider perceptions -- pt. 4. Applications and issues; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10428783
ER  -