TY  - BOOK
AU  - Meinl,Marja E.
TI  - Electronic complaints: an empirical study on British English and German complaints on eBay 
T2  - Kulturen - Kommunikation - Kontakte,
AV  - HF5478 .M45 2014eb
PY  - 2014///]
CY  - Berlin
PB  - Frank & Timme
KW  - eBay (Firm)
KW  - Internet auctions
KW  - Case studies
KW  - Great Britain
KW  - Electronic commerce
KW  - Management
KW  - Germany
KW  - Electronic books
N1  - Includes bibliographical references
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10832833
ER  -