TY  - BOOK
AU  - Sobczak,Art
ED  - ebrary, Inc.
TI  - Smart calling: eliminate the fear, failure, and rejection from cold calling 
AV  - HF5438.3 .S63 2013eb
U1  - 658.8/72 23
PY  - 2013///
CY  - Hoboken
PB  - Wiley
KW  - Telephone selling
KW  - Telemarketing
KW  - Electronic books
KW  - local
N1  - Includes index; Introduction -- The smart calling concept -- Cold calling is dumb, but prospecting is necessary : smart calling is the answer -- Pre-call planning -- Creating your possible value proposition -- Intelligence gathering : making your calls smart -- Using social engineering to gather intelligence -- About the author; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10692143
ER  -