TY - BOOK AU - Batten,Joe D. ED - ebrary, Inc. TI - Building a total quality culture AV - HD62.15 .B38 1992eb PY - 1992/// CY - Menlo Park, Calif. PB - Crisp KW - Total quality management KW - Corporate culture KW - Electronic books KW - local N1 - Includes bibliographical references; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10057996 ER -