TY  - BOOK
AU  - Hornickel,Jim
TI  - Negotiating success: tips and tools for building rapport and dissolving conflict while still getting what you want 
SN  - 9781118837023 (e-book)
AV  - HD58.6 .H67 2014eb
U1  - 158/.5 23
PY  - 2014///]
CY  - Hoboken, New Jersey
PB  - Wiley
KW  - Negotiation in business
KW  - Negotiation
KW  - Conflict management
KW  - Emotional intelligence
KW  - Electronic books
N1  - Includes index
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10804828
ER  -