TY  - BOOK
AU  - West,Scott
AU  - Anthony,Mitch
ED  - ebrary, Inc.
TI  - Your client's story: know your clients and the rest will follow 
AV  - HG179.5 .W47 2005eb
U1  - 332.6/2 22
PY  - 2005///
CY  - Chicago
PB  - Dearborn Trade Pub.
KW  - Financial planners
KW  - Investment advisors
KW  - Customer relations
KW  - Interpersonal communication
KW  - Electronic books
KW  - local
N1  - Includes index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10087062
ER  -