TY  - BOOK
AU  - Patterson,James G.
ED  - ebrary, Inc.
TI  - Benchmarking basics: looking for a better way 
T2  - A Fifty-Minute series book
AV  - HD62.15 .P38 1996eb
U1  - 658.5/62 21
PY  - 1996///
CY  - Menlo Park, Calif.
PB  - Crisp Publications
KW  - Benchmarking (Management)
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references (p. 73-74); Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10058806
ER  -