TY - BOOK AU - Sherman,Paul ED - ebrary, Inc. TI - Usability success stories: how organizations improve by making easier-to-use software and Web sites AV - HF5415.15 .U73 2006eb U1 - 005.068 22 PY - 2006/// CY - Aldershot, England, Burlington, VT PB - Gower KW - New products KW - Management KW - Customer relations KW - User interfaces (Computer systems) KW - Electronic books KW - local N1 - Includes bibliographical references and index; An introduction to usability and user-centered design -- Tracking ease-of-use metrics : a tried and true method for driving adoption of UCD in different corporate cultures -- Tales from the trenches : getting usability through corporate -- Redesigning the United States Department of Health and Human Services Web site -- Creating better working relationships in a user-focused organization -- Using innovation to promote a user-centered design process while addressing practical constraints -- Changing perceptions : getting the business to value user-centered design processes -- User interface (UI) design at Siemens Medical Solutions -- Collaborating with change agents to make a better user interface; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10211011 ER -