TY  - BOOK
AU  - Graham,Ben B.
ED  - ebrary, Inc.
TI  - Detail process charting: speaking the language of process 
AV  - HD38.153 .G73 2004eb
U1  - 658.4/02 22
PY  - 2004///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Industrial organization
KW  - Charts, diagrams, etc
KW  - Organization charts
KW  - Reengineering (Management)
KW  - Benchmarking (Management)
KW  - Organizational effectiveness
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10114102
ER  -