TY - BOOK AU - Furlong,Gary T. ED - ebrary, Inc. TI - The conflict resolution toolbox: models & maps for analyzing, diagnosing, and resolving conflict AV - HM1126 .F87 2005eb U1 - 303.6/9 22 PY - 2005/// CY - Mississauga, Ont. PB - J. Wiley & Sons Canada KW - Conflict management KW - Mediation KW - Electronic books KW - local N1 - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10330169 ER -