TY  - BOOK
AU  - Lundin,William
AU  - Lundin,Kathleen
AU  - Dobson,Michael Singer
ED  - ebrary, Inc.
TI  - Working with difficult people
AV  - HD42 .L86 2009eb
U1  - 650.1/3 22
PY  - 2009///
CY  - New York
PB  - AMACOM
KW  - Conflict management
KW  - Case studies
KW  - Interpersonal relations
KW  - Interpersonal conflict
KW  - Electronic books
KW  - local
N1  - Includes index; How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10271807
ER  -