TY - BOOK AU - Dugal,Sanjiv S. AU - Roy,Matthew H. ED - ebrary, Inc. TI - Benchmarking the human side of the business enterprise T2 - Benchmarking an international journal AV - HD62.15 .B46 2005eb PY - 2005/// CY - Bradford, England PB - Emerald Group Publishing KW - Benchmarking (Management) KW - Quality control KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10085670 ER -