TY - BOOK AU - Francis,Graham AU - Humphreys,Ian ED - ebrary, Inc. TI - Benchmarking an international journal AV - HD62.15 .B46 v.12, no.2 2005eb PY - 2005/// CY - Bradford, England PB - Emerald Group Publishing KW - Quality control KW - Benchmarking (Management) KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10085633 ER -