TY - BOOK AU - Hurst,Keith AU - Downey-Ennis. ED - ebrary, Inc. TI - Quality then, quality now: a 20 year retrospective T2 - International Journal of Health Care Quality Assurance AV - RA399.A1 Q83 2007eb PY - 2007/// CY - Bradford, England PB - Emerald Group Publishing KW - Medical care KW - Quality control KW - Health services administration KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10172238 ER -