TY  - BOOK
AU  - Bank, John
TI  - Essence of Total Quality Management
SN  - 8120309030
U1  - 658.562 
PY  - 1995///
CY  - New Delhi
PB  - Prentice Hall Of India
KW  - ,Bank, John,Essence of Total Quality Manag,Total Quality Management,TQM
KW  - Operations Management
N2  - Master : 6751
ER  -