TY - BOOK AU - Mirchandani,Kiran ED - ebrary, Inc. TI - Phone clones: authenticity work in the transnational service economy AV - HE8789.I4 M57 2012eb U1 - 381 23 PY - 2012/// CY - Ithaca PB - ILR Press KW - Call center agents KW - India KW - Social conditions KW - Service industries workers KW - Customer services KW - Social aspects KW - International business enterprises KW - Intercultural communication KW - Identity (Psychology) KW - Electronic books KW - local N1 - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10545386 ER -