TY - BOOK AU - Shankar,Chandru AU - Bellefroid,Vincent ED - ebrary, Inc. TI - Microsoft Dynamics Sure Step 2010: the smart guide to the successful delivery of Microsoft Dynamics business solutions AV - HF5415.5 .S53 2011eb PY - 2011/// CY - Olton, Birmingham PB - Packt Pub. Ltd. KW - Microsoft CRM KW - Customer relations KW - Management KW - Computer programs KW - Relationship marketing KW - Electronic books KW - local N1 - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10445329 ER -