TY - BOOK AU - Tuominen,Kari AU - Heino,Juha TI - The excellence framework for health care organizations: self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? T2 - Business improvement series AV - RA971 .T86 2012eb PY - 2012/// CY - Australia PB - Sai Global KW - Health services administration KW - Problems, exercises, etc KW - Leadership KW - Strategic planning KW - Electronic books UR - http://site.ebrary.com/lib/welingkar/Doc?id=10754689 ER -