TY  - BOOK
AU  - Tuominen,Kari
AU  - Vaso,Juha
TI  - The excellence framework for public organisations: self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? 
T2  - Business improvement series
AV  - HB615 .T86 2012eb
PY  - 2012///
CY  - Australia
PB  - Sai Global
KW  - Business enterprises
KW  - Problems, exercises, etc
KW  - Electronic books
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10754662
ER  -