TY  - BOOK
AU  - Hill,Darren
AU  - Hill,Alison
AU  - Richardson,Sean
ED  - ebrary, Inc.
TI  - Dealing with the tough stuff: how to achieve results from crucial conversations 
AV  - HD30.3 .H55 2012eb
PY  - 2012///
CY  - Milton, Qld.
PB  - Jossey-Bass
KW  - Communication in management
KW  - Business communication
KW  - Electronic books
KW  - local
N1  - Includes index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10542601
ER  -