TY  - BOOK
AU  - Clark,Paul
ED  - ebrary, Inc.
TI  - Stormy skies: airlines in crisis 
AV  - HE9761.1 .C55 2010eb
U1  - 387.7 22
PY  - 2010///
CY  - Burlington, VT
PB  - Ashgate
KW  - Airlines
KW  - Customer services
KW  - Electronic books
KW  - local
N1  - Includes index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2010; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10406814
ER  -