TY - BOOK AU - Phillips,Jack J. AU - Phillips,Patricia Pulliam ED - ebrary, Inc. TI - Show me the money: how to determine ROI in people, projects, and programs AV - HD69.P75 P493 2007eb U1 - 658.15/54 22 PY - 2007/// CY - San Francisco, Calif. PB - Berrett-Koehler Publishers KW - Project management KW - Evaluation KW - Rate of return KW - Human capital KW - Electronic books KW - local N1 - Includes bibliographical references (p. [259]-261) and index; Preface -- The value evolution -- The ROI methodology: a brief overview -- Project needs and objectives: ensuring business alignment -- Reaction and perceived value -- Learning and confidence -- Application and implementation -- Impact and consequences -- Isolation of project impact -- Show me the money: converting data to money -- The intangible measures -- Project costs and calculating ROI -- The business case: forecasting value, including ROI -- Results reporting -- Implementing and sustaining ROI; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10196239 ER -