TY - BOOK AU - Wiskup,Mark ED - ebrary, Inc. TI - The "it" factor: be the one people like, listen to, and remember AV - HM1166 .W57 2007eb U1 - 651.7 22 PY - 2007/// CY - New York PB - AMACOM, American Management Association KW - Interpersonal communication KW - Business communication KW - Electronic books KW - local N1 - Includes index; The elusive "it" factor -- No one is born with the "it" factor : no matter what your parents say -- The enormous value of building connections -- How to turn every conversation into a connection -- How to build instant connections by painting pictures with your words -- How to make boring jargon and stats fascinating -- Preserve your hard-won connections by avoiding patronizing patter -- Perfecting your elevator pitch : how to wow them in just three floors -- How to enhance your connections with meaningful praise and helpful criticism -- How to succeed at "small talk" (it's the only way to get to "big talk") -- How to get noticed at meetings -- The "it" factor five-step implementation program -- The delights of having the "it" factor; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10196202 ER -