TY  - BOOK
AU  - Barlow,Janelle
AU  - Stewart,Paul
ED  - ebrary, Inc.
TI  - Branded customer service: the new competitive edge 
AV  - HF5415.5 .B3667 2006eb
PY  - 2006///
CY  - San Francisco, Calif.
PB  - Berrett-Koehler
KW  - Customer services
KW  - Business names
KW  - Brand name products
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10315365
ER  -