TY - BOOK AU - Schiuma,Geovanni AU - Jarrar,Yasar ED - ebrary, Inc. TI - Benchmarking in the knowledge era T2 - Benchmarking: An International Journal. No. 6 AV - HD62.15 .B46 2004eb PY - 2004/// CY - Bradford, England PB - Emerald Group Publishing KW - Benchmarking (Management) KW - Total quality management KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10069044 ER -