TY  - ADVS
AU  - 
TI  - Power to the Customer : Part I (Management CD)
U1  - 658.8 
PY  - 2004///
CY  - Mumbai
PB  - National Eucation & Information Films
KW  - Marketing Management
N2  - The Empowerment Process - Describes what empowerment is and why people need to be empowered. Explains the importance of having the means to take control of a problem and resolve it

ER  -