TY  - SER
AU  - Duggan William
TI  - How Aha! Really Happens
PY  - 0000///0
CY  - 
PB  - Winter 2010
KW  - Innovation, Aha Factor
KW  - Design
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR12412.pdf
ER  -