TY  - SER
AU  - Shinn Sharon
TI  - Build-A-Business Basics
PY  - 0000///0
CY  - 
PB  - Jan - Feb 2010
KW  - Retailing, Customer Needs
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR11461.pdf
ER  -