TY - SER AU - Mangelsdorf Martha E TI - What Makes Information Workers Productive PY - 0000///0 CY - PB - Winter 2008 KW - Information Technology, Productivity N2 - The article discusses factors that make workers in information-intensive jobs more productive. Researchers studied an executive recruiting firm over a five-year period. They determined that, while a positive correlation existed between workers' use of information technology (IT)) and revenue generation, multitasking caused an extension of the time required to complete a project. They also found that increased multitasking boosted output only up to a point, whereupon additional multitasking caused output to decline UR - http://192.168.6.13/libsuite/mm_files/Articles/AR11281.pdf ER -