TY  - SER
AU  - Daityari Aparna
TI  - Control of Business Process Outsourcing Relationships
PY  - 0000///0
CY  - 
PB  - April 2008
KW  - Outsourcing, BPO
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR9742.pdf
ER  -