TY  - BOOK
AU  - Creech Bill
TI  - Five Pillars of TQM
SN  - 0525937250
U1  - 658.562 
PY  - 1994///
CY  - New York
PB  - Truman Taller
KW  - ,Creech Bill,The Five Pillars of TQM
N2  - Master : 7881
ER  -