TY - SER AU - Bhatnagar Jyotsna AU - sandhu sheetal TI - Psychological Empowerment and Organisational Citizenship Behaviour (OCB)in 'IT' Managers : A Talent Retention Tool PY - 0000///0 CY - PB - April 2005 KW - Organisational citizenship Behaviour, IT UR - http://192.168.6.13/libsuite/mm_files/Articles/AR7661.pdf ER -