TY  - SER
AU  - Chowdhary Nimit
AU  - Prakash Monika
TI  - Service Quality : Revisiting the two Factors Theory
PY  - 0000///0
CY  - 
PB  - Apr - Sept, 2005
KW  - Service Quality
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR7396.pdf
ER  -