TY  - SER
AU  - Slotegraaf Rebecca
AU  - Inman J Jeffrey
TI  - Longitudinal Shifts in the Drivers of Satisfaction with Product Quality : The Role of Attribute Resolvability
PY  - 0000///0
CY  - 
PB  - Aug 2004
KW  - Product Quality
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR7388.pdf
ER  -