TY  - SER
AU  - Feeny Davidy
AU  - Willcocks Leslie P
AU  - Lacity Mary
TI  - Taking Measure of Outsourcing Providers
PY  - 0000///0
CY  - 
PB  - Spring 2005
KW  - Outsourcing, Delivery Competency
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR7318.pdf
ER  -