TY  - SER
AU  - Feld Charlie S
AU  - Stoddard Donna B
TI  - Getting IT Right
PY  - 0000///0
CY  - 
PB  - Feb 2004
KW  - IT Culture
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR6421.pdf
ER  -