TY  - SER
AU  - Letelier Maria Flores
AU  - Spinosa Charles
AU  - Flores Fernando
TI  - Developing Productive Customers in Emerging Markets
PY  - 0000///0
CY  - 
PB  - Summer 2003
KW  - Productive Customer, Emerging Markets
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR5969.pdf
ER  -