TY  - SER
AU  - Epstein M J
TI  - Linking Actions to Profits
PY  - 0000///0
CY  - MIT Sloan Management Review
PB  - Spring 2001
KW  - Decision Making , <Action-Profit Linkage Model> , <Customer Loyalty>
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR4313.pdf
ER  -