TY  - SER
AU  - Sabat Hemant Kumar
TI  - Managing Customer Relationships Through Modern Marketing Strategies
PY  - 0000///0
CY  - Productivity
PB  - April-June 2001
KW  - CRM Marketing Strategies , <Brand loyalty>
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR4164.pdf
ER  -