TY  - SER
AU  - Banwet & Datta
TI  - Measuring Service Quality: Case Study of a Restaurant
PY  - 0000///0
CY  - Productivity
PB  - Jul-Sep 99
KW  - Case Study-Restaurant, Service Quality
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR2565.pdf
ER  -