TY  - SER
AU  - Sridharan R & Lahiri J
TI  - TQM
PY  - 0000///0
CY  - Business Today
PB  - 7-21 Jul 99
KW  - TQM, Restructuring
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR2225.pdf
ER  -