TY  - SER
AU  - Hallowell E M
TI  - Human Moment at Work
PY  - 0000///0
CY  - HBR
PB  - Jan-Feb 1999
KW  - Communication, E-Mail, Voice Mail
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR1846.pdf
ER  -