TY  - SER
AU  - Ravichandran M. & Thyagarajan V.
TI  - Consumer Perceptions on Product Features and Customer Support Services - A Factor Analysis
PY  - 0000///0
CY  - Udyog Pragati
PB  - July-Sept. 1998
KW  - Consumer Behavior, Customer Support Service, Factor Analysis
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR1672.pdf
ER  -