TY  - SER
AU  - H John & R Jeffrey
TI  - Coming Battle For Customer Information
PY  - 0000///0
CY  - HBR
PB  - Jan-Feb 97
KW  - Customer Information, Marketing, Customer Behaviour, Personal Information
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR706.pdf
ER  -