TY  - SER
AU  - Jhaveri Ami
AU  - Kaushik Rajesh
TI  - Balanced Scorecard
PY  - 2002///
CY  - Smart Manager
PB  - Jul-Sept
KW  - Balanced Scorecard
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR5008.pdf
ER  -