TY  - SER
AU  - Prabhakaran S
AU  - Satya S
TI  - Insight into Service Attributes in Banking Sector
PY  - 2003///
CY  - Journal of Services Research
PB  - Apr - Sep
KW  - Banking Services
UR  - http://192.168.6.13/libsuite/mm_files/Articles/AR5480.pdf
ER  -