TY  - BOOK
AU  - Gamble Paul R
AU  - Foss Bryan
AU  - Woodcock Neil
AU  - Stone Merlin
TI  - Up Close and Personal?: Customer Relationship Marketing@Work
SN  - 9780749449117
U1  - 658.8 
PY  - 2001///
CY  - New Delhi
PB  - Kogan Page India
KW  - Relationship Marketing
KW  - Marketing Management
ER  -