TY  - BOOK
AU  - Mishra Anil
AU  - Gupta Ruchi
TI  - Customer Service In Retailing
SN  - 9788177223712
U1  - 658.87 
PY  - 1900///
CY  - New Delhi
PB  - Wiley Student Edition
KW  - Customer Care, Retai Customer Service
KW  - Retailing
ER  -