TY  - BOOK
AU  - Brock David
TI  - Aftersales Management: Creating A Successful Affersales Strategy To Reduce Costs, Improve Customer Service and Increase Sales
SN  - 9780749460884
U1  - 658.81 
PY  - 2010///
CY  - New Delhi
PB  - Kogan Page India
KW  - Marketing Management
ER  -